No one seems to be tweeting about it yet on Twitter and for me it seems to be on again, off again. We'll keep you updated.
Thursday, September 17, 2015
Facebook not working on September 17, 2015
It's hard to believe it's almost been a whole year since the great Facebook crash of 2014 but yet again, it appears that something on Facebook is majorly broken.
No one seems to be tweeting about it yet on Twitter and for me it seems to be on again, off again. We'll keep you updated.
No one seems to be tweeting about it yet on Twitter and for me it seems to be on again, off again. We'll keep you updated.
Wednesday, June 11, 2014
June 11, 2014 - Facebook Pages Error - Images won't upload to your Facebook Page
The internet has gone wild this morning because Facebook Pages stopped working. It appears that people are unable to upload photos at this time. Watch the video below for an example:
Meanwhile, software publishing tool GroSocial yesterday reported that their Facebook API (the software used to access Facebook Pages) was not working properly, causing the software to be unable to post anything at all to pages.
Facebook has declined to give an update as of this posting, but it is clear that the problem has escalated from their change in API to the platform itself.
It is still unclear how many people have been affected by this or how long this will last.
Meanwhile, software publishing tool GroSocial yesterday reported that their Facebook API (the software used to access Facebook Pages) was not working properly, causing the software to be unable to post anything at all to pages.
It is still unclear how many people have been affected by this or how long this will last.
Friday, May 23, 2014
Facebook now tells admins how many people a page post is being "served" to.
In an apparent move to be more transparent about Facebook's Newsfeed algorithm, it appears that the text that shows to administrators under each Facebook page post has changed.
It used to read, "x number of people saw this post" and now it reads, "This post was served to x number of people".
As a page administrator for many high profile pages (and low profile pages for that matter), I can say that this is somewhat a relief. I can't tell you how many people would ask me why their entire population wouldn't "see" a post that we put out on the page. Many times we were asked if we could do anything to make it better, as though it was something we were doing wrong, until we explained Facebook's Newsfeed Algorithm.
Now it is more apparent that Facebook is choosing which of our content to "serve" up to the people who have liked the page and which content is doomed to sit stagnant on our timeline.
There is hope however, besides the apparent "Boost Post" option where you pay Facebook to make sure your content gets into everyone's newsfeed, and that is to post smart.
Facebook's newsfeed algorithm is based on people's "likes and interests" which they fill out when they create a profile. It also looks at what types of content people engage with not just on your page but on other pages as well. If you have a tendency to click on video links, then you are going to get a LOT more video links in your newsfeed.
If you have an important message to get out to your followers, you should create content that is in alignment with the best posting types on your page, as shown by your Facebook Page insights.
Here's how:
In this case, it looks like our links are being served to the widest audience, so we should continue with this trend. That is great news since we will soon be starting a website for this page.
Interesting also is that our regular status updates (without images or links) get served to the second widest audience, and photos are a close 3rd.
You can also click the "Top Posts from Pages You Watch" to see how other pages' content is being "served" to their audiences. Overall, I like this new language, as it makes a lot more sense to people about where their content ends up (besides making nice decorations for their Facebook pages).
What are your thoughts or questions?
It used to read, "x number of people saw this post" and now it reads, "This post was served to x number of people".
As a page administrator for many high profile pages (and low profile pages for that matter), I can say that this is somewhat a relief. I can't tell you how many people would ask me why their entire population wouldn't "see" a post that we put out on the page. Many times we were asked if we could do anything to make it better, as though it was something we were doing wrong, until we explained Facebook's Newsfeed Algorithm.
Now it is more apparent that Facebook is choosing which of our content to "serve" up to the people who have liked the page and which content is doomed to sit stagnant on our timeline.
There is hope however, besides the apparent "Boost Post" option where you pay Facebook to make sure your content gets into everyone's newsfeed, and that is to post smart.
Facebook's newsfeed algorithm is based on people's "likes and interests" which they fill out when they create a profile. It also looks at what types of content people engage with not just on your page but on other pages as well. If you have a tendency to click on video links, then you are going to get a LOT more video links in your newsfeed.
If you have an important message to get out to your followers, you should create content that is in alignment with the best posting types on your page, as shown by your Facebook Page insights.
Here's how:
In this case, it looks like our links are being served to the widest audience, so we should continue with this trend. That is great news since we will soon be starting a website for this page.
Interesting also is that our regular status updates (without images or links) get served to the second widest audience, and photos are a close 3rd.
You can also click the "Top Posts from Pages You Watch" to see how other pages' content is being "served" to their audiences. Overall, I like this new language, as it makes a lot more sense to people about where their content ends up (besides making nice decorations for their Facebook pages).
What are your thoughts or questions?
Saturday, February 8, 2014
Important changes coming for Admins of Facebook Pages.
Here is one of the side-effects we experience from managing so many Facebook Pages for our clients: we get to see changes to Facebook Pages before other users. One such example happened this morning when we logged in to manage a client's page.
We had a notification about some interesting changes coming to Facebook Pages starting February 20, 2014 and only for certain users.
According to Facebook:
On a Page post, the name of the person who posted will be listed below the name of your Page next to Posted by. On a Page comment, the name of the person who commented will be listed below the comment next to Commented on by.
Facebook went on to assure users that only people who help manage your Page can see this information.
You will also be able to see who posted or scheduled posts for your page, taking the guesswork out of who to ask for information.
Apparently it will not affect past posts, only posts that are created after this feature is activated.
My team and I are excited about this feature. Sometimes our clients like to jump on an post and we have a hard time knowing if it was them or one of us. Score one for Facebook!
Friday, November 8, 2013
Facebook Pages Not Loading for Administrators - November 8, 2013
We currently have access to our admin panel, activity logs and page settings, but can not get the Timeline to load, nor can we update our pages with any content.
Internet service providers do not seem to play a role in the problem because our administrators use different providers to access the pages on Facebook. Here is a screenshot of what the page looks like when an administrator tries to load access it:
We have sent a request to our Facebook representative and will let everyone know what the reply is and meanwhile will continue to update this article as we get information.
UPDATE 10:45am November 8, 2013 -
We have been successful in accessing our admin pages again after one hour of trying. Nothing yet has been issued from Facebook, but we'll update as soon as we know.Monday, October 21, 2013
10/21/13 - The Day that Facebook BROKE DOWN - Trouble with Groups, Commenting, and Posting on Facebook.
Today will go down in the history books as the day that Facebook broke down. The problems seemed to be coming from the computer at first, but the more we dig, the more we are discovering that this is a wide-spread Facebook issue.
Facebook Groups - users are unable to upload any media nor can they post messages. Admins are unable to add or remove group members nor can they pin or unpin posts from the top of the group.
Commenting - users are unable to post comments to their friends posts. The error looks something like this:
"Likes" not working - error messages also occur when you are trying to like another person's comment.
Posting - users are getting error messages when trying to post status updates. This blog reports that several people are experiencing this message when trying to post an update, but this problem seems to be more sporadic.
We have several friends all over the country and the world as a matter of fact and all of them are reporting some kind of trouble, although not all of their troubles are the same. This site also indicates that users from all over the world are experiencing issues as well.
So far Facebook has not published anything online about this event. We're curious to see what the issue really is because it isn't just in the United States. Users in Hong Kong are even experiencing these issues.
We tried to file an error report on Facebook's support site and received this error message:
Updates will continue as we learn more.
Update#2: At 9:44am CST, I attempted to comment on a friend's post that she made on my timeline. It seems the issues will continue to be sporadic.
Update: Looks like most major news outlets have picked up on the outage. They are reporting that things are getting back to normal although posting will be sporadic. Comment below and let us know how things are going for you.
Also, you might want to tune into Facebook's News Room for any updates straight from Facebook (although it seems that they have their hands full and can't get to an announcement just yet).
The problems as we see it:
Facebook Groups - users are unable to upload any media nor can they post messages. Admins are unable to add or remove group members nor can they pin or unpin posts from the top of the group.
Commenting - users are unable to post comments to their friends posts. The error looks something like this:
"Likes" not working - error messages also occur when you are trying to like another person's comment.
Posting - users are getting error messages when trying to post status updates. This blog reports that several people are experiencing this message when trying to post an update, but this problem seems to be more sporadic.
How wide-spread is it?
We have several friends all over the country and the world as a matter of fact and all of them are reporting some kind of trouble, although not all of their troubles are the same. This site also indicates that users from all over the world are experiencing issues as well.
What is Facebook doing about it?
So far Facebook has not published anything online about this event. We're curious to see what the issue really is because it isn't just in the United States. Users in Hong Kong are even experiencing these issues.
We tried to file an error report on Facebook's support site and received this error message:
Updates will continue as we learn more.
Update#2: At 9:44am CST, I attempted to comment on a friend's post that she made on my timeline. It seems the issues will continue to be sporadic.
Update: Looks like most major news outlets have picked up on the outage. They are reporting that things are getting back to normal although posting will be sporadic. Comment below and let us know how things are going for you.
Also, you might want to tune into Facebook's News Room for any updates straight from Facebook (although it seems that they have their hands full and can't get to an announcement just yet).
Sunday, April 28, 2013
Facebook Storage Failure Error runs rampant across multiple browsers- April 28, 2013
 |
| Facebook Storage Failure occurs when you try to upload a picture to Facebook. |
Today our team noticed a wide-spread issue between several of our managed Facebook pages. We kept receiving the Storage Failure upload error when trying to update the pages' timeline with a photo.
While trying multiple times on Firefox, Chrome and Explorer, we noticed the problem existed on all of these browsers, yet remained intermittent.
Firefox seems to have a better success rate after multiple tries.
Upon researching Facebook's known issues, we found several cases where this has come up, but not as of 2013, so something must have changed overnight. We'll continue to monitor the current Facebook blog.
During our research, we came across several recent mentions from users who were experiencing this same issue as of today, April 28, 2013.
Should you encounter this issue, you may wish to try several times to get the photo to upload and you may also wish to report the issue to Facebook: https://www.facebook.com/help/contact/397722186921491?rdrhc
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