Friday, November 8, 2013

Facebook Pages Not Loading for Administrators - November 8, 2013

As of 9:45am Central Time on November 8, 2013, we began experiencing a major outage of all 30 pages that we are administrators for. One minute they were working fine, and then suddenly, they wouldn't load into the browser.

We currently have access to our admin panel, activity logs and page settings, but can not get the Timeline to load, nor can we update our pages with any content.

Internet service providers do not seem to play a role in the problem because our administrators use different providers to access the pages on Facebook. Here is a screenshot of what the page looks like when an administrator tries to load access it: 

We have sent a request to our Facebook representative and will let everyone know what the reply is and meanwhile will continue to update this article as we get information.

UPDATE 10:45am November 8, 2013 - 

We have been successful in accessing our admin pages again after one hour of trying. Nothing yet has been issued from Facebook, but we'll update as soon as we know.